Embark on your utility cloud journey with a full suite of business management software, ERP solutions and analytics applications, all in a multi-tenant environment. Reduce risks in the supply chain, optimize channel efficiencies and keep data secure with industry-leading cloud services that support utility business processes and compliance needs.
Cloud computing lets businesses rent computing power, storage and other IT infrastructure resources as a service. This enables them to avoid the cost of buying or renting their own IT hardware and avoid the risk of technological obsolescence. It also allows them to scale their IT infrastructure with a predictable monthly payment, similar to how you might pay for electricity in your home.
As a result, businesses using cloud utility management benefit from lower IT costs and increased agility and efficiency. However, selecting a reliable cloud service provider is crucial to reap these benefits. Choose a provider with an extensive portfolio of security protocols and certifications. The best providers also extend a marketplace of partner modules and solutions to further enhance your security.
A cloud-based customer information system (CIS) is a critical component of a utility’s IT infrastructure. It allows customers to manage their service accounts from a desktop or mobile device and provides essential information, such as billing statements and consumption history. It also allows utilities to effectively segment their communities using demographics, needs and more so they can offer targeted discounts, programs and promotions. Learn more about what a CIS can do for your utility by watching our on-demand webinar. cloud utility management