For call centers to operate at peak performance, employees need a headset that sounds great and is comfortable to wear for hours at a time. Whether they work from home or in a physical call center, their customers demand a high-quality audio experience that is consistent and intelligible. But premium features can come at a high price, so it is important for call centers to explore the best call center wireless headset options available to find the one that fits their budget and business needs.
This mono wired call center headset from Jabra is a solid option for call centers as it offers great sound quality and comes with noise cancelling microphones to eliminate distracting background noise. It also comes with a range of ergonomic features that make this headset easy to use for long calls, like mute alerts and an intelligent auto mute feature that adjusts automatically based on where the headset is placed. It is light in weight and has soft, skin-friendly protein leather ear pads that make it comfortable to wear for long periods of time.
With a swiveling boom mic that can be rotated, this USB-connected headset from Jabra is another good option for call centers. It has intuitive call controls and HD voice clarity that makes it easy for agents to listen to their customers. Its noise-canceling microphone lowers the sounds of surrounding background noise and its PeakStop technology prevents the occurrence of sudden loud tones that could harm hearing.